Return & Exchange Policy
At BabyGlow™, we want you to be completely satisfied with your purchase. If for any reason you are not happy, we offer a 30-day guarantee from the delivery date for returns or exchanges.
Conditions for Returns & Exchanges:
✔ The product must be unused, undamaged, and in its original packaging.
✔ Requests must be made within 30 days of receiving your order.
✔ We do not accept returns for products with signs of use, damage, or improper handling.
How to Request a Return or Exchange:
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Contact Us – Send an email to our support team with your order number and the reason for the return/exchange.
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Approval & Shipping – Once your request is approved, you will receive the return instructions. Please note: return shipping costs are the customer’s responsibility.
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Processing – After we receive and inspect the product, we will process your refund or exchange within 5–7 business days.
Refunds:
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Refunds will be issued to the original payment method.
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Shipping costs are non-refundable.
We are committed to giving you and your baby the best experience possible. If you have any questions, please don’t hesitate to contact our support team!
💙 BabyGlow™ – Comfort & Care for Your Little One.